Your store, running. Not a demo. Not a trial. Live in your Shopify and Klaviyo from week one — support, inventory, fulfilment, email and the monthly numbers.
One recorded info session becomes Relay's memory. It knows your store in your own words on day one — then gets smarter every month. Six months in, it remembers what sold last Christmas and which supplier is always late.
Six areas, one Relay. Start with the one that hurts most, expand from there.
Where's my order, returns, sizing, FAQs. Answered around the clock from your catalogue. The tricky ones come to you.
Welcome, cart recovery, win-back, post-purchase. Written in your voice, tied to your products, tested every month.
Stock alerts before you run out, reorder drafts, and a daily digest of what shipped, what's stuck, what's flagged.
Who are your best customers, who's drifting, who's gone. Scored from your order data, with a targeting plan for each.
A clean monthly read on revenue, stock, email and support. The numbers, in plain English, before you ask for them.
A scheduled crawl of your site to find where you're bleeding rankings, with a prioritised list of fixes.
Relay sits on top of your stack. No replatforming. No new tools to learn.
Benchmarks, not promises. The repetitive work is real, and it's measurable.
Every Relay store gets all ten. The three at the top are what founders mention in the second meeting.
Unique to Relay
Learns your store, your products, your customers. Six months in, Relay remembers what sold last Christmas, which supplier is always late, and how you like your board pack — without being asked.
Unique to Relay
Before 9am, you know what needs attention. Stock alerts. Support backlog. Email performance. SEO changes. Every morning, one digest. You finish your coffee and know whether today is a good day.
Unique to Relay
Email flows, support triage, inventory monitoring, SEO crawl — all visible, monitored, controllable in one place. No agents running blind. Nothing happens without you knowing.
Shopify, Klaviyo, GA4, support — one view. The right answer is one question away.
Welcome, cart recovery, win-back, post-purchase. Written in your voice. Running from day one.
Tickets answered around the clock. The tricky ones come to you with a draft reply.
Your customers, scored. Each bucket gets a different play. Revenue per send goes up.
Stock alerts before you run out. Dead stock flagged. Supplier performance tracked.
Weekly crawl. Ranking gaps. Quick wins. Content ideas that match what people search.
Revenue, margin, email, support, inventory. One page. Lands on the 3rd.
The agent spots opportunities in your data and tells you what to do next. Not a newsletter — your actual store.
We'll look at your store live, tell you which play pays back fastest, and you keep the plan either way. No slides. No pre-recorded demos. Recommendations within 48 hours.
Book the audit