About
We run AI in production every day. No decks, no theory, just systems that ship and stay live.
Support tickets, stock checks, abandoned carts, the monthly numbers. It's the boring 70% that eats the day, and it's the part nobody signed up to do.
The tools already exist. Shopify, Klaviyo, Xero, Gorgias. The problem isn't the tools, it's that nobody has time to actually run them. So we built an operator that does.
Four things that matter to a founder, not a procurement department.
Your customer data never leaves the country. Privacy Act by default, not an add-on. No offshore AI training on your orders.
The flows, the segments, the reports. We build it, it's yours. We'd rather earn the retainer every month than trap you in a contract.
The agent runs the 70%. The 30% that needs judgement — refunds, complaints, strategy — comes to you for approval. Nothing ships without it.
Shopify, Klaviyo, Xero, Gorgias. No replatforming. No new tools to learn. Relay sits on top of what you already use.
Every email sent, every ticket answered, every report generated — logged, visible, undoable. No black box.
Australian infrastructure. Australian privacy law. Your customers' purchase history isn't training some model in another country.
A free 30-minute audit. We'll tell you straight what's worth automating and what isn't.
Book the audit